Amamihe Privacy Policy

Welcome to Amamihe ("we," "us," "our," or "the Company"). This Privacy Policy explains how Amamihe, a Delaware corporation, collects, uses, processes, and protects your personal information when you use our AI-powered voice-first learning platform. We believe in transparency. This policy tells you exactly what we do with your data — including what we're certain about and what depends on our third-party providers.

What we commit to:

• We do NOT sell your personal data to data brokers or advertisers
• We do NOT use your data to train our own AI models
• We collect only what's needed to provide and improve the Service
• You can delete your account and data at any time

What depends on third parties:

• Our service providers (voice processing, AI services) have their own data practices
• We cannot guarantee how they handle data once it leaves our systems
• We choose providers with strong privacy practices and binding agreements

3.1 Personal Information You Provide

Account Information:

• Name and email address (required for account creation)
• Educational level and curriculum preferences
• Country and region for localized content
• Password and account security information

Profile Information:

• Learning preferences and goals
• Subject areas of interest
• Interests used for personalized explanations (e.g., favorite movies, hobbies)

Educational Content:

• Questions asked to our AI tutor
• Text messages and conversations with our AI
• Quiz answers and learning assessments

3.2 Voice Data

Voice Interactions:

• Audio recordings of conversations with our AI tutor
• Voice data is sent to third-party providers for processing
• We may retain voice data or transcripts to improve service quality
• Third-party voice providers may retain data according to their own policies

Important: We use Deepgram for voice processing. While we instruct providers to handle data securely, their retention and processing practices are governed by their own privacy policies. We recommend reviewing Deepgram's Privacy Policy for complete details

3.3 Document Uploads

Your Materials:

• Lecture slides, PDFs, and notes you upload for lessons
• Documents are processed to generate personalized lessons
• We aim to delete documents after lesson generation, but temporary copies may exist in our systems or provider systems during processing

Profile Information:

• Learning preferences and goals
• Subject areas of interest
• Interests used for personalized explanations (e.g., favorite movies, hobbies)

3.4 Learning Patterns and Analytics

We collect and analyze:

• Time spent on lessons and activities
• Learning progress and completion rates
• Topics you struggle with or excel at
• Feature usage patterns
• Quiz performance and study habits
• Interaction patterns with the AI

How we use learning patterns:

• Personalize your learning experience
• Recommend relevant content and study materials
• Improve our AI tutoring algorithms
• Deliver relevant advertisements (see Section 5)

3.5 Technical Information

• Device type, operating system, and browser information
• IP address and general location (country/region)
• App performance metrics

4.1 Service Delivery

Personalized Learning:

• Adapt content and teaching style to your learning patterns
• Use your interests to create relatable explanations
• Track learning progress and achievements
• Generate quizzes and flashcards tailored to your needs
• Recommend content based on your learning history

AI Tutoring:

• Process voice and text inputs to provide educational responses
• Generate experimental AI illustrations and images to aid understanding (Note: These may be inaccurate and should be verified)
• Maintain conversation context for coherent tutoring sessions
• Generate personalized lessons from your uploaded materials

4.2 Service Improvement

• Analyze aggregate learning patterns to improve our platform
• Monitor service performance and fix technical issues
• Develop new features based on usage patterns
• Improve AI response quality

4.3 Communication

Service-Related:

• Account setup and verification
• Learning progress summaries (if enabled)
• Important service updates
• Technical support responses

Marketing (with consent):

• Educational tips and new features
• Promotional offers
• You can opt out at any time

5.1 Current and Future Advertising

We may display advertisements within the Service. Here's how advertising works:

What we may do:

• Display ads within the app (particularly on free tiers)
• Use your learning patterns and interests to show relevant educational ads
• Partner with educational companies, institutions, and related services

What we will NOT do:

• Sell your personal information (name, email, etc.) to advertisers
• Share your identity with advertisers
• Allow advertisers to directly access your personal data

How ad targeting works:

• We may use your general interests, location, and learning patterns to select relevant ads
• Advertisers see aggregate data ("users interested in science") not individual profiles
• You may see ads based on topics you're studying

5.2 Ad-Free Options

Paid subscription tiers may offer reduced or no advertisements. Check our pricing page for current options.

6.1 Service Providers

We share data with providers who help deliver our Service:

Deepgram (Voice Processing):

• Receives audio for speech-to-text conversion
• May retain voice data according to their privacy policy
• We cannot fully control their data retention practices
• Review: Deepgram Privacy Policy

Amazon Web Services / Amazon Bedrock:

• Receives conversation context to generate educational responses
• Generates experimental AI illustrations and images within chats and lessons — these feature are experimental and may be inaccurate; please verify all information.
• May process or retain data according to their policies
• We minimize personal identifiers where possible
• Subject to AWS data practices and service terms

Firebase / Google Cloud:

• Secure data storage and processing
• Data encrypted at rest and in transit
• Subject to Google's data practices

Payment Processors:

• Process subscription payments
• We never see complete payment card details
• Handled according to PCI DSS standards

Analytics Providers:

• Help us understand usage patterns
• May collect device and usage information

6.2 Advertising Partners

When we display ads, advertising partners may:

• Receive anonymized or aggregated information about user interests
• Use cookies or similar technologies to track ad performance
• NOT receive your personal identity or contact information

6.3 What We Don't Do

• We do NOT sell your personal information to data brokers
• We do NOT share your identity with advertisers
• We do NOT give third parties direct access to your account

6.4 Legal Requirements

We may disclose information when required to:

• Comply with court orders or legal obligations
• Protect rights, property, or safety
• Prevent fraud or illegal activities
• Respond to valid government requests

7.1 Our Safeguards

Encryption:

• AES-256 encryption for data at rest
• TLS 1.3 encryption for data in transit

Access Controls:

• Multi-factor authentication for internal systems
• Role-based access with least privilege
• Regular security audits

7.2 Limitations

No system is 100% secure. While we implement strong protections:

• We cannot guarantee absolute security
• Third-party providers have their own security practices
• You are responsible for keeping your login credentials safe

8.1 Our Retention Practices

• We keep your account information while your account is active, plus 30 days after deletion.
• Learning progress and patterns are retained while your account is active to personalize your experience.
• Voice recordings may be retained for quality improvement, and third-party provider retention varies.
• Chat transcripts are kept for conversation continuity and service improvement.
• Uploaded documents are deleted after processing, though temporary copies may persist briefly.
• Payment records are retained as required by law.

8.2 Third-Party Retention

Our providers (Deepgram, Amazon Web Services, etc.) may retain data according to their own policies. We encourage you to review their privacy policies for complete information.

8.3 Account Deletion

When you delete your account:

• We delete your personal data within 30 days
• Some anonymized/aggregated data may persist
• We cannot force third-party providers to delete data they've already received
• Backup systems may retain data briefly before purging

9.1 All Users Can:

• Access: View personal data we hold about you
• Correct: Update inaccurate information
• Delete: Request account and data deletion
• Export: Download your learning data
• Opt-out: Unsubscribe from marketing; limit ad personalization

9.2 GDPR Rights (EU/UK Users)

• Right to access, rectify, and erase personal data
• Right to data portability
• Right to restrict or object to processing
• Right to lodge complaints with supervisory authorities

9.3 CCPA Rights (California Users)

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale (we don't sell personal data, but you can limit ad targeting)
• Right to non-discrimination

Contact: privacy@amamihe.tech

Age Requirements

• Users must be at least 13 years old
• Users under 18 should have parental awareness
• We do not knowingly collect data from children under 13
• Parents may contact us to review or delete their child's data

Your data may be processed in the United States and other countries where our providers operate. We ensure appropriate safeguards but cannot guarantee all countries have equivalent privacy laws.

We may update this Privacy Policy. When we make material changes:

• We'll notify you via email or in-app notification
• Changes take effect upon posting
• Continued use constitutes acceptance

Privacy Inquiries: privacy@amamihe.tech

General Support: support@amamihe.tech

Legal: legal@amamihe.tech

Response Time: Within 14 days